Rideshare FAQs

Is this legit?
Will this cost money?
Why do you need my mailing address / other personal information?
I’m having suicidal thoughts and/or I’m currently in crisis and need help, who can I reach out to?
I’m unable to access my ride history; is that a problem?
I’m a driver for Uber or Lyft and was assaulted; can I still take legal action?
I’m a driver for Lyft or Uber; will this affect my job?
Trying to discuss or describe what happened is very triggering for me. How much information do I need to tell you or put in the questionnaire? How much information will the law firm need?
I’m not sure if my incident is ‘severe’ enough to warrant a lawsuit. What can you tell me about how this is determined?
How can I stay safe in an Uber or Lyft?

Is this legit?

We know there are a lot of scams out there and that making an informed decision about taking legal action can feel daunting. We’re here to answer all of your questions. We want you to know that if you receive an agreement from us to be paired with a firm, you do NOT need to provide your SSN. Eventually, your firm will need it to pull records to build your case and to pay you any resulting compensation, but you can give it to them directly when you feel comfortable doing so. They can only do this with your permission under attorney/client privilege. Protecting your information is of the utmost importance!

Will this cost money?

If we’re able to connect you with a law firm to represent you, you’ll never pay them anything out of your own pocket.

Why do you need my mailing address / other personal information?

If we’re able to connect you with a firm, a mailing dress is required on your agreement. This helps the firm stay in contact with you and it also lets them know where to send any resulting compensation down the line. Please see our privacy policy for more details on how we keep that information safe.

I’m having suicidal thoughts and/or I’m currently in crisis and need help, who can I reach out to?

If you are in immediate danger call 911. You can also contact the National Suicide Prevention Lifeline at 1-800-273-8255 or visit https://suicidepreventionlifeline.org/ to use their chat function. Here are some additional resources that might be helpful in a crisis situation.

I’m unable to access my ride history; is that a problem?

It is really helpful for a potential firm to be able to confirm the ride history. You might try looking through your email confirmations from the rideshare app or your ride history on the app itself. If someone else called the ride for you using their rideshare app you can have them send you screenshots of the ride history, just hold onto them in case a firm needs them in the future. It is possible that a potential firm could pull ride history records directly from the rideshare company as well.

I’m a driver for Uber or Lyft and was assaulted; can I still take legal action?

Yes, there may be legal action available for Uber or Lyft drivers. Please reach out to us and we can determine your options.

I’m a driver for Lyft or Uber; will this affect my job?

If we’re able to connect you with a firm, you will be able to discuss this concern with them directly. Together you can review your individual situation and make choices that are in your best interest moving forward.

Trying to discuss or describe what happened is very triggering for me. How much information do I need to tell you or put in the questionnaire? How much information will the law firm need?

We know these can be very difficult conversations – you control how much you share and when you share it. We do our best to respect your preferred method of communication (text, email, or phone calls). During these early stages we just need to know the bare minimum about your experience. The most important factors that we need to understand, in order to determine your statutes, are the approximate date of the incident, the state in which it occurred, and the basic facts of the incident – you do not need to go into detail. If we’re able to connect you with a firm you will be able to control when you discuss the situation in full with them. Many of the firms we work with are trauma informed and skilled in discussing these difficult topics.

I’m not sure if my incident is ‘severe’ enough to warrant a lawsuit. What can you tell me about how this is determined?

We believe you reached out to us for a reason, and we’re here to look into this for you. I encourage you to fill out a questionnaire with us because statutes can be complicated, and we don’t want you to miss out on the time frame allowed for you to file a case. The only way for us to determine your potential legal options is to learn a little bit about your experience. By speaking up, even if you don’t think your incident was severe, you are helping to protect other people.

How can I stay safe in an Uber or Lyft?

We completely understand this is a concern for many women – some of our team included! Check out this article with some more safety tips: https://www.marieclaire.com/politics/a33546127/rideshare-safety-tips/

Rideshare Lawsuit